These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the Yarn Home pty (“Provider”) website located at the domain name www.yarnhome.co.za (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of the Provider.
The Website www.yarnhome.co.za sells water purification goods online. The use of any product bought from this website is at the purchaser’s risk. The User indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.
The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.
The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (personal computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.
The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.
Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs.
The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.
Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the following contacts:
At Yarn Home we believe that your interaction with us should result in extraordinary and lasting experiences. For that to happen, it’s important to establish and maintain your trust. By visiting this website and providing Yarn Home with your personal information, you understand and consent to the collection, use, disclosure and transfer of your personal data as described in this Privacy Statement, including, but not limited to the following:
Use of your personal information
Yarn Home uses your personal information only to deliver the services you have requested. Yarn Home also uses your personally identifiable information to inform you of other products or services available from Yarn Home and its affiliates. Yarn Home may also contact you to conduct research on your opinion of current services, or of potential new services.
Yarn Home does not sell, rent or lease its customer lists to third parties. Yarn Home may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Yarn Home may share data with trusted partners to help us perform statistical analysis, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Yarn Home, and they are required to maintain the confidentiality of your information.
Yarn Home does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Yarn Home keeps track of the webpages our customers visit to determine which of our services are most popular. This data is used to deliver customised content and advertising to Yarn Home customers whose behaviour indicates that they are interested in a particular subject area.
Yarn Home uses Google Site Stats, Tracking and Conversions.
The Yarn Home website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to save you time, for example a cookie tells the webserver that you have returned to a specific page. If you personalise Yarn Home pages, or register with the Yarn Home site or services, a cookie helps Yarn Home recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Yarn Home website, the information you previously provided can be retrieved, so you can easily use the Yarn Home features that you customised.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Yarn Home website.
In accordance with some of Google’s recent compulsory policies, we herewith inform you that we might be tracking your cookies as our web site / company is currently undertaking Google AdWords remarketing of any other Google AdWords feature that tracks such cookies.
By visiting this site, you agree that certain of our Google AdWords remarketing and or other advertisements can follow you as you visit other web sites that forms part of Google’s Display Network (GDN).
Note that we shall under no circumstances be utilizing any personally identifiable information as obtained through our Google AdWords remarketing campaign in any other related marketing endeavours – online or otherwise. (Such restricted utilization of information includes the sharing of such with third parties.)
The Company shall under no circumstances be using any sensitive information of any nature on any of our remarketing tags.
The Company shall duly endeavour to adhere to all of the current in-effect policies of Google related to remarketing or any other form of Google advertising in all of its Google AdWords marketing campaigns. (In instances of possible non-conformity to such, the Company shall endeavour to rectify such in a prompt manner.)
You may opt out of seeing advertisements for web site, by simply clicking here: – http://www.google.com/policies/technologies/ads/. We have implemented certain Google Analytics features for the primary purpose of attempting to ascertain the success of our online marketing endeavours via the Google AdWords platform.
Changes to this Statement
Yarn Home will occasionally update this Statement of Privacy to reflect company and customer feedback. Yarn Home encourages you to periodically review this Statement to be informed of how Yarn Home is protecting your information.
Yarn Home welcomes your comments regarding this Statement of Privacy. If you believe that Yarn Home has not adhered to this Statement, please contact Yarn Home at YHsales@watericon.co.za