Payment policy

Accepted methods of payment include Credit Card (Visa, Master Card, American Express, Diners Club) and EFT deposits.

Credit card charges: Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded within three days.

We currently use PayFast as our payment method

How to

Banking details:

 Account Name: Yarn Home and Industry Filters cc

Bank Name: ABSA

Branch Name: Greenstone

Branch Code: 631005

Account Number: 4074079146

Credit card safety

We aim to ensure 100% security for your online transactions, by using a 128-bit encrypted secure server.  As per our Privacy Statement, Yarn Home cannot be held responsible for security breaches occurring on the user’s electronic device (personal computer or other electronic device used to browse the website).

Returns

We believe that you will be 100% satisfied with your product, but occasionally you may need to return an item. You can cancel your order and return it to us within 30 days of the purchase date if it is in its original condition, completely unused, and suitable for resale. You will be responsible for safely and reliably posting or delivering the item back to our office.

Credit notes are made within a week of an order being cancelled and the goods having been returned to us along with the original receipt and a signed letter stating why you are not satisfied with the product. Refunds will be made in the same form of payment that was used to make the initial purchase.